Shipping policy

Welcome to the Bougie Riders online store! We are committed to providing you with a seamless shopping experience, ensuring your purchases arrive promptly and in perfect condition. Please review our shipping policy to understand our processes and expectations.

Shipping Destinations

We are pleased to offer domestic shipping to all 50 states and Puerto Rico. Please note that shipping availability may vary based on the destination and local regulations. For specific inquiries about your location, please contact our customer service team.

Shipping Rates and Delivery Times

Our shipping rates are calculated based on the weight and size of your order, as well as the chosen shipping method. Delivery times are estimates and commence from the date of shipping, rather than the order date. Please consider any holidays or weekends when estimating your package's arrival.

Shipping fees will be displayed at checkout and are subject to change based on the carrier's pricing.

Order Processing

Orders are processed Monday through Friday, excluding holidays. Our goal is to process and ship your order within 1-2 business days from the time of purchase. You will receive a confirmation email with tracking information once your order has shipped.

Tracking Your Order

Once your order has been shipped, you will receive an email containing a tracking number and a link to track your package. Please allow 24 hours for the tracking information to become active.

Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact our customer service team immediately. We will work diligently to resolve the issue by either replacing the item or providing a refund, based on your preference and product availability.

Changes to Shipping Policy

We reserve the right to update or modify this shipping policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.

Thank you for choosing the Bougie Riders online store. We are here to ensure your shopping experience is as chic and smooth as your ride! For any questions or concerns, please reach out to our customer service team.